1. Introduction
1.1 – All goods and services are sold in accordance with the EU Consumer Rights Directive (2011/83/eu). The purpose of this directive is to ensure that the consumer is given clear and accurate information about the goods and services supplied by the retailer to help give consumers confidence when buying online. Note: Goods and Services sold prior to the 13th June 2014 where sold in accordance with The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No.2334).
1.2 – Use of this website constitutes acceptance of the terms and conditions laid out on this page. Staffordguitar.com reserves the right to amend these terms at any time, without warning. All changes will be made current on this page.
1.3 – All goods to be paid for through Paypal, Cash, Cheque or Bank Transfer.
1.4-Delivery of goods will only be guaranteed when forwarded to the address of the owner of the credit card and or bank account. Delivery to an alternative address is at the owners risk and items lost during shipping will not be replaced.
2. Cancellations – Guitar Courses.
2.1 – Following payment of the Guitar Course Reservation deposit Staffordguitar operates a 28 day cooling-off period. This allows customers to cancel their reservation up to 28 days after payment of the Guitar Course deposit. If you wish to cancel during this 28-day period, please notify us in writing by letter or by email at adrian@staffordguitar.com.
2.2 – Cancellation after the 28 day cooling-off period. Should you wish to cancel your Guitar Course reservation after the 28 day cooling-off period you do so with the understanding that the reservation deposit fee will be only be returned if the Guitar Course placement you have reserved has been re-sold.
2.2.1 – Upon cancellation of the contract we will credit your account not later than 14 days after receipt of the cancellation.
2.3 – Please Note – Following payment of the full Guitar Course Fee, which will be requested 6 weeks prior to the guitar course start date, no refunds will be made relating to cancellations and we strongly suggest you take out insurance to cover any losses.
For customers outside of the U.K. you are responsible for any local Taxes and Duties applying to your country.
Privacy Policy
We will not disclose customer information to third parties. We may contact you about future services and special offers. Cookies are used on this site but only to keep track of your shopping cart once you have selected an item.